Membership Policy

Shipping Information
Please note: In rare cases, shipping delays may occur, causing your package to arrive beyond the estimated timeframe. Unfortunately, such situations are beyond our control; customs clearance processes, for instance, can sometimes lead to delivery delays.

You are responsible for all return shipping costs, which are non-refundable. If you are granted a refund, the return shipping cost will be deducted from the total refund amount. We will only cover shipping costs in cases where an item is damaged and requires a replacement.

The time it takes for a replacement item to reach you may vary depending on your location.

Please be aware that our products are primarily sourced from overseas, so delivery may take some time. We are not liable for packages that cannot be delivered due to an incorrect address. However, if an item is damaged or lost during transit, we will assist you, provided that you submit the necessary documentation within 5 days of receiving the package (please refer to the refund instructions for specific requirements).
The order fulfillment process consists of two stages:
Processing time: 3–7 days
Shipping time: 7–14 days
Shipping methods: Standard (Free) Shipping, VIP Express Shipping
Shipping costs: Free shipping
For orders between $0.00 and $59.00, a shipping fee of $6.99 applies.
Please note: Delivery times may be affected by holidays, the destination country, adverse weather conditions, or the status of international logistics providers; however, the total delivery time will not exceed 30 days. You may contact us via email at any time if you have any concerns.
We assume full responsibility for packages that are lost, damaged, or delayed during transit; however, if a buyer chooses to use a different logistics provider, the buyer assumes full responsibility for the shipment during transit.